Physical Therapist
Swedish Covenant Hospital
Chicago, IL
Sign-On Bonus

Physical Therapist II: Outpatient Orthopedics/Pelvic Floor

Job Summary Provide professional physical therapy evaluation, treatment and follow up services to physician referred patients. Responsible for assessment of patients and performing procedures consistent with or based on the age and developmental status of the patient to maximize the clinical outcome and safety of the patient. In coordination with department management, actively participates in quality improvement/patient satisfaction/ program development activities that result in a measurable quality/patient satisfaction/ financial improvement for the program. Job Expectations SERVICE VALUES * Exceptional Customer Service (Focus on Empathy, Communication and Compassion) * Demonstrate a genuine sense of caring about the well-being and feelings of others * Follow-through on commitments to customers, those you make and those stated in NorthShore policies * Demonstrate sensitivity to those who are sick, scared, vulnerable and/or under time pressure * Maintain a professional and calm demeanor under stressful situations; treat customers with respect * Listen patiently and without interruptions, to fully understand and acknowledge the thoughts of others * Understand customer expectations and your responsibility in responding to them * Use service recovery behaviors: offer appropriate apologies, explanations and resolutions * Address customers by their formal name (Mr., Ms., Mrs.) or requested preferred name and pronoun at least once during an interaction * Make eye contact with customers to demonstrate courtesy and attentiveness, while being sensitive to cultural differences * Maintain confidentiality in verbal, written and electronic communication * Supportive Workplace Interactions (Focus on Teamwork and Positive Outlook: * Work cooperatively, as a positive contributor to the "team," such as helping, supporting and appreciating colleagues * Demonstrate a positive attitude in all workplace interactions * Work effectively with others while respecting differences of opinion and style * Accept and provide positive and constructive feedback as an opportunity to learn and improve * Apply information about people, situations and processes before making judgements * Follow established processes, protocols and workflows * Respond positively and willingly to customer requests for assistance * Keep your work environment clean and presentable * Professional Work Ethic (Focus on Integrity, Initiative and Results) * Reflect a sense of personal and ethical accountability for the work you do * Demonstrate understanding that you represent NorthShore to each customer * Communicate in an honest and ethical manner to gain the trust and support of others at all level * Take initiative to resolve problems and meet customer requests * Be flexible and embrace change with "can do" attitude * Demonstrate reliability in attendance and punctuality * Demonstrate reliability to complete duties in a professional, timely and accurate manner * Be results-oriented; establish priorities to work on what is important * Responsibility/ Duties * Corporate Responsibility * Knowledge of federal, state and local laws that apply to job and area of responsibility. * Knowledge and application of NUHS policies, procedures and service standards that apply to job and area of responsibility * Ongoing growth and development from participation in events such as workshops, in-service programs, special clinics, departmental meetings and community events. * Assists with patient care at other locations when appropriate and as directed by department procedure. * Patient/Resident Care * Provides quality Physical therapy services to patients including assessment, treatment intervention and discharge planning based on the age, psychological, educational and developmental status of the patient. Service provision may include direct, group, monitored and consultative approaches. * Assists in the care and maintenance of equipment, supplies and treatment areas. Provides feedback regarding equipment needs. * Must be able to deal effectively with patient emergencies. Seeks supervisory assistance as necessary. Completes incident reports as necessary. * Must be flexible and able to adjust to fluctuating patient census and scheduling conflicts. * Functions according to the APTA Code of Ethics and Standards of Practice of the profession. * Completes all appropriate competencies for level of position * Maintains and adjusts schedule to meet caseload needs and all staffing levels to achieve expected level of productivity. * Appropriate assignment of patients to assistants * Consistently provides competent, appropriate and timely services. * Administrative and Supervisory Duties * Assists in the selection, orientation, and training of staff, students and supportive personnel. * Acts as a resources to all clinical staff in his/her area of specialty, which may be through direct hands on, monitored, observed or consultative approach. * Independently manages complex patients and assist staff in handling these patients and adapting treatment program accordingly. * Participates as assigned in continuous performance improvement activities. * Provides care and maintenance of equipment, supplies, and treatment areas. Determines appropriate equipment. * Participates in 1 or more special programs•• * Assists in development of competencies related to the special program * Assists managers/Program Coordinator with reviewing/revising policies/procedures with area of specialty. * Must be prepared to deal effectively with patient emergencies and inter- and intra-departmental conflict resolution. * Assists/mentors less experience staff in patient care. * Communicates with program manager as needed. * Documentation * Prepares and maintains accurate patient records including evaluations, progress notes, discharge summaries and billing as required by Medicare, third party payers, and JCAHO/HFAP. Assures co-signature on notes and evaluations if waiting on licensure exam results. * Issues written home exercise programs. * Participates in peer review process of chart audits. * Communication * Reports on patient/resident progress at staffing and other conferences. * Attends patient care/resident staffing, family conferences, and hospital rounds as appropriate. * Confers with supervisory therapists, other staff therapists, physicians and other related personnel regarding progress of patient/resident as needed. * Communicates and collaborates with physician and other health professionals and family or caregivers to facilitate optimal patient care. * Taking Initiative * Achieves 95% of goals * Consistently offers ideas and works with little direction. * Performs tasks outside of routine responsibilities to accomplish job objectives. * Educational Activities/Student Supervisory * Participates in and provides in-service education to therapy staff, other health professionals, and the community. * Teaches appropriate physical therapy evaluation and treatment procedures to various hospital and community groups, students in allied professions and supportive personnel. * Must keep abreast of advances and changes in physical therapy services through attendance at professional meetings and continuing education seminars. * Attends and participates in departmental and PM&R meetings/in-services as appropriate. * Timely completion of interim and final student evaluation. * Participates in the clinical supervision of Physical Therapy students, volunteers and high school students. Directly supervises 1-2 students per year. * Provides appropriate student feedback in professional, timely manner, especially if there are problems. * Confers routinely with SCCE on status of student's clinical. * Knowledge & Experience Required * Minimum Formal Education Required: Graduate from a school of Physical Therapy with a Bachelor of Science or Masters Degree from an accredited college or university approved by the APTA and the Council on Medical Education of the AMA. * License, Certification, Registration Required: Must be licensed or eligible for licensure as a Physical Therapist in the State of IL; CPR certification. * Minimum Length & Nature of Experience Required: Must have at least 2 years of clinical experience. * Special Knowledge and Skills Required (may need addendum): Must have successfully supervised one full-time physical therapy student. Demonstrates well rounded clinical background and identifies an area of interest. Physical Demands/Environmental Conditions * Physical Activities 1) Amount of activity per day: sitting 10%, standing 50%, walking 40%. 2) The employee will frequently: a. transfer patients in/out of chair, stairs/ramps; b. transfer patients from bed-to-cart or table to cart; c. climb stairs/ramps; d. work in kneeling/crouched position; e. reach above shoulder level; f. work with arms above shoulder height; g. work with arms extended at shoulder height; h. work with hands at waist level; i. reach or stretch from waist. Frequently: a. assist patients with ambulation, b. push/pull objects greater than 30lbs., c. work with body bent over at waist. * Lifting: 1) Employee will occasionally: a) lift items weighing 16-30lbs. Frequently: a) lift items greater than 30lbs, b) lift items less than 15 pounds. 2) Co-workers are occasionally available to assist with lifting. * Push/Pull: 1) The employee will occasionally push/pull patients on wheelchairs and carts weighing between 50 and 350lbs. Carts are equipped with wheels. 2) No equipment or machines to assist with pushing/pulling. Co-workers are occasionally available to assist. * Hand Coordination Activities: Gross manipulation, fine manipulation, simple grasping, power grip, and hand twisting are all required using both hands. * Working conditions: The employee is not exposed to any unusual working conditions. * Visual Conditions: The employee is not exposed to any unusual working conditions. Employee frequently: a) reads typed or handwritten pages, b) read one cm high lettering/numbers from a distance of 10-feet, c) uses peripheral vision, d) distinguishes between colors. * Hearing Functions: 1) Employee continually has contact with patients. 2) Frequently uses the telephone. 3) Occasionally distinguishes between tones (i.e. timers, equipment, alarms and pagers). Equipment Utilized * Orthotics, Biodex, computers, pulse oximetry, general modalities and aerobic exercise equipment. Telephone, computer, photocopy machine, fax machine, printer. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.