Registered Nurse (RN) - PCU - Progressive Care Unit
Mayo Clinic Hospital
Phoenix, AZ

Health Unit Coordinator - Medical PCU

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.

4 Central (Medical Progressive Care Unit) 

Mayo Clinic Arizona’s Medical Progressive Care Unit is a high acuity, hybrid 36 bed unit that includes hemodynamic monitoring to a diverse patient population.  As a Magnet Facility, we have exemplary resources to allow our nurses to deliver unparalleled care such as, resource nurse, rapid response, vascular access, respiratory therapy, central transport etc. We provide intensive monitoring and interventions for our medical patient populations such as:   

Neurology/Comprehensive Stroke-NIHSS certification   

Internal Medicine: DKA, Sepsis, CIWA, GI bleeds   

Hepatology  

Chest tubes  

Arterial & Central Lines  

Vasoactive continuous drip titration  

Insulin Drips  

High-Flow, BiPAP  

Peritoneal Dialysis 

High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required. 

• Successful completion of HUC post-secondary program, or HUC Certification preferred. 
• Minimum of one year working experience in a medical environment preferred. 
• Knowledge of basic medical terminology preferred. 
• Preferred proficiency of computer skills. 
• Working knowledge with EHR systems, EPIC preferred. 
• Outstanding customer service, interpersonal and organizational skills. 
• Adapts effectively to unpredictable situations within the patient care setting. 
• Availability to work flexible hours including days, evenings, nights, weekends and holidays.