Outpatient Document Retrieval Nurse
Novant Health Mint Hill Medical Center
Charlotte, NC

RN Outpatient

What We Offer:

Document Retrieval Nurse (RN)🩺

📍 Onsite - Charlotte Orthopedic Hospital 

🕗 Monday–Friday, 8 AM–4:30 PM | No weekends, holidays, or on-call!

 

Looking for the best work-life balance in nursing? Join our engaged, long-standing team as a Document Retrieval Nurse. In this role, you’ll complete patient health assessments over the phone as well as obtain records and clearances for scheduled surgeries and the OR. 

 

✨ Why You’ll Love It:

• No weekends, holidays, or on-call
• Close-knit, fun, and highly engaged team
• Clear protocols & standing orders already in place
• Long-term retention — people only leave when they retire! 🎉

What You’ll Bring:

• RN (Associate’s or Bachelor’s) + active license & BLS
• Background in ICU, critical care, or outpatient surgical services a plus
• Tech-savvy (EPIC, Genesis, Microsoft Office) 💻
• Confident, detail-oriented, and a strong communicator

Come be part of a team that values balance, teamwork, and confidence—while making a real difference for patients.

What We're Looking For:

• Education:  High School Diploma or GED, required. 4 Year / Bachelors Degree, preferred.
  • Graduate of an accredited school of nursing required. If your RN nursing license has been inactive, retired or lapsed for five years or more and you have not been licensed in another state during the last five years, successful completion of a Board approved refresher course is required prior to reactivating or reinstating your license. In order to be considered for current licensure status, you must apply for reinstatement within one year of completing the refresher course.
• Experience: One year relevant experience, preferred.
• Licensure/Certification:
  • Current RN licensure in appropriate state, required.
  • Advanced certifications as required per facility
    
• Additional Skills/Requirements (required): Appropriate customer service, effective and appropriate customer relations, verbal and non-verbalcommunication techniques, interpersonal relationship skills, conflict resolution, critical thinking and computer literacy. Advanced training as required by department.

What You'll Do:

Document retrieval for Orthopedic surgeries including getting records, clearances and working with good time management skills. Comfortable with requesting medical documents over the phone. Speaking with Surgeons and the OR to request documents. Comfortable with repetitious work such as utilizing EPIC and Microsoft Excel as well as excellent typing abilities.