Registered Nurse (RN) - House Supervisor
Yale-New Haven Health
New London, CT

off shift supervisor; Registered Nurse

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The ADN on the day shift will act as a liaison between clinical units, case management, bed management, providers, staffing office and nursing leadership to help facilitate efficient nursing operations and patient throughput. Collaboration with Bed Management on the placement of admissions and transfers in accordance with clinical standards and guidelines will be essential. They will monitor performance using best practice measures to drive operational excellence as well as display strong analytical skills with an emphasis on operational logistics with collegial interpersonal and change leadership skills. On the off shift, the ADN will focus on providing supervision for clinical operations and act as a liaison for management support services. They will direct and supervise the work of Patient Care Service associates hospital wide while providing leadership, acting as a role model for staff, rounding throughout the hospital, promoting adherence to Standards of Professional Behavior and HRO/CHAMP behaviors. They will assist in conflict resolution, support the process of critical thinking for associates, and promote a patient focused environment to enhance safe quality patient care. The off-shift ADN will collaborate with Bed Management for the placement of admissions and transfers in accordance with the clinical standards and guidelines and ensure appropriate utilization of clinical services and resources. EEO/AA/Disability/Veteran Responsibilities * 1. Key coordinator between multiple teams to ensure integration of operational improvement efforts of the PCS portfolio within the greater organization. * 2. Serves as a change agent with a focus on process innovation and implementation of best practices. Integrates and applies performance improvement tools, process improvement tools and analytical methods to the change process. Ensures the validity and integrity of operational improvement initiatives in an effort to achieve sustainable results. * 3. Builds and maintains constructive and collaborative relationships among all members of the heath care team. Develops teams that are characterized as purposeful, collegial, collaborative and capable of achieving maximum performance. * 4. Supervises and supports safe patient flow by managing the appropriate use of beds and clinical services. Works in collaboration with Bed Management using surge criteria and bed placement best practices to ensure smooth, efficient, and safe operations. * 5. Is readily available to provide onsite, hands-on assistance to facilitate the change process and assure sustainability. Accessibility and availability includes having a presence 24/7, as necessary for project success, to frontline care providers and administrative support staff. * 6. Searches for innovative and creative ideas that may challenge traditional practices and advance organizational goals. Stimulates creativity in other stakeholders. Improvement activities and related decisions are inclusive, reflecting the voice and efforts of individuals throughout the organization who are impacted in change efforts. * 7. Communicates process goals, interventions, progress and outcomes in a manner that demonstrates confidence, capability and respectability. Communication is effective and meaningful to a variety of stakeholders. * 8. Directs the tracking, trending and reporting of resource utilization data. Provides recommendations to leadership. Uses benchmarking, both internal and external data, to evaluate organizational productivity and overall standards of operations, as well as formulates strategies to improve performance. Identifies and addresses training and development needs within patient care services to best understand and use reports and decision support systems. * 9. Supports quality improvement and safety activities through team facilitation, assistance in research, data collection and analysis. * 10. Assists in the direction of support services. Assists in problem solving and conflict resolution through interdisciplinary involvement. Provides feedback directly to stakeholders and managers, as appropriate. * 11. Participates in needs assessment of staff and promotes professional development through staff participation in appropriate educational and operational opportunities. Provides feedback on member performance to appropriate managers. * 12. Supports management objectives and demonstrates knowledge and support of both hospital and system initiatives. * 13. Establishes short and long-range goals and objectives that are consistent with the hospital. * 14. Meets performance expectations for standards of professional behavior. Expands own professional growth as evidenced by participation in committees, educational programs, seminars and conferences. * 15. Meets performance expectations for Customer Service, Teamwork, Resource Utilization, and Staff and Self Development as outlined in performance review. * 16. Serves as a clinical resource to nursing staff through either direct application or securing the assistance of others. * 17. Assists staff members in crises, providing clinical, emotional and managerial support when needed. * 18. Works with department staff and nurse managers to adjust resource allocation using the staff matrices. * 19. Supports tissue and organ procurement as needed. * 20. Communicates pertinent information to the Administrator on call. * 21. Performs other duties as assigned or directed to ensure smooth operation of the department/unit. Qualifications EDUCATION Graduate of an accredited nursing program, BSN preferred. Will consider candidates with completion of BSN within 3 years. Hospital and unit based orientation, BLS required, ACLS and PALs preferred. EXPERIENCE Minimum of 3 years of acute hospital experience. Critical care experience preferred. Demonstration for potential for management and leadership by previous experience and education. LICENSURE Valid state of CT registered Nurse license SPECIAL SKILLS Excellent interpersonal skills essential. Demonstrated problem solving skills and critical thinking skills required. YNHHS Requisition ID 78963