Registered Nurse (RN) - Ambulatory Care
SUNY Downstate Medical Center
Brooklyn, NY
days
Sign-On Bonus

Patient Navigator, Ambulatory Care

The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University is seeking a full-time Patient Navigator/ Teaching Hospital Staff Assistant 2. The successful candidate will: * Participate in quality and ambulatory care meetings. * Provide Patient Outreach and appointment making for preventative and chronic care services, pre-visit reminders, follow-up after no-shows (via phone, letter, secure health messages and/or patient portal). This includes collaboration with Downstate Managed Care office to improve NY QUARR/HEDIS/Press Ganey scores and use of patient registries, online managed care portals, or other data tools. * Provide Tracking and follow-ups on lab, imaging and specialty referrals; furnish information to specialties and obtain return of consults as needed. * Assist clinicians with pre-visit planning, including checking patient information on the Regional Health Information Exchange, patient portal or other electronic systems, attending pre-session huddle. * Provide/Exchange of patient information with other care settings (in-patient, ED, post-acute care, specialties). * Connect patients to needed clinical and non-clinical resources, such as social work, insurance assistance, medications, transportation. * Participate in organizational trainings and PCMH initiatives. * Other duties to be assigned by Manager in Ambulatory Care Leadership. Required Qualifications: * High School Diploma or GED. * 2+ years of experience working in an agency providing case management, social services or health care services, where their position involved close interaction with clients/patient. * Must be proficient with MS Excel and electronic records system and databases. Preferred Qualifications: * Bilingual Haitian Creole/English. Work Schedule: Monday to Friday; 9:00am to 5:00pm (Full-Time) Salary Grade/Rank: SL-1 Salary Range: Commensurate with experience and qualifications Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected]. Equal Employment Opportunity Statement: SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws. Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encourage