Registered Nurse (RN) - Women's Services
PinnacleHealth West Shore Hospital
Mechanicsburg, PA

Surgery Scheduler- Womens Minimally Invasive Gyn Surgery

Purpose: Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations. Light Travel Required!!! Responsibilities: * Work directly with department to troubleshoot procedural and operations issues. * Coordinate and monitor patient follow-up through the Refract Tracker and EPIC. * Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals. * Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions. * Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments. * Ensure that informed consents are signed. * Provide patients with pre and postoperative instruction according to service specific guidelines. * Coordinate patient education seminars and schedules physicians accordingly. * Collect data for research study. * Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients. * Ensure all billing and insurance information is current and accurate. * Complete special projects as assigned. * Act as liaison between patient and referring physicians. * Obtain pre-certification and/or referral prior to the date of the procedure. * Coordinate and track internal and external marketing efforts. * Attend and schedule department meetings. * Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials. Qualifications: * High school diploma or equivalent required. * Completion of a medical assisting program or 2-4 years experience in a medical field. * Proficiency in medical terminology preferred. * General knowledge of computer software and practice management databases is essential. * Knowledge of the Epic practice management programs preferred. * Strong organization, time management and interpersonal skills. * Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees. * Ability to deal compassionately and professionally with patients is essential. * Work independently and possess sound decision-making skills. * Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures. Ability to prioritize work demands. * Ability to consistently maintain confidentiality with regards to all job assignments and related information. * Access to medications is limited to the distribution of the medication to the nurse. Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran