Registered Nurse (RN) - Manager, Clinic
The Mount Sinai Hospital
New York, NY

Nurse Manager, RN - Ear, Nose & Throat Clinic - Union Square - Full Time - Day Shift

Description The Manager Patient Care Services 1 is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Manager Patient Care Services 1 collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, Physician Leader and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. Responsibilities 1. Develops, implements, and maintains professional and hospital standards to support outcomes-based care and evidence-based nursing practice. 2. Ensure that the overall patient management program supports patient, unit and clinical service objectives, patient management, and excellence in the delivery of patient care services. 3. Develops implements and oversees a unit-based quality initiatives & performance improvement program that promotes both clinical service and financial excellence. 4. Provides operational and clinical oversite to nursing staff to insure that all day-to-day activity supports clinical excellence and patient and staff satisfaction. 5. Works closely with leadership throughout the Service, Nursing Department and other hospital departments to insure that the highest expectations of all regulatory and professional standards are met. 6. Demonstrates integral involvement in the Nursing Department PI/QA program. Participates in monthly Nursing Department meetings. 7. Facilitates daily Interdisciplinary Rounds to ensure compliance with the patient management plan and the appropriate length of stay for each patient. 8. Conducts daily rounds with patients and staff on the unit/service. 9. Maintains reviews and updates all specialty policies in accordance with hospital, professional and regulatory standards. 10. Supports the overall strategic goals and service standards of the Hospital and the Nursing Department. 11. Creates and maintains an environment of care where patients, families, staff and others are treated with respect, dignity and in a professional manner, promoting an environment respectful of cultural diversity. 12. Assesses patient care needs and monitors patient satisfaction. Addresses and resolves patient complaints in timely manner. 13. Identifies, responds to and investigates potential and actual risk management issues. 14. Coordinates a safe discharge process for all patients including follow up with discharge phone calls. 15. Participates in value base analysis process to review products for quality and cost reduction/containment. Qualifications * Bachelor of Science with a major in nursing required; Master's Degree in Nursing or healthcare-related field or be enrolled in a program preferred * Minimum of three years of progressive nursing leadership experience demonstrating solid management abilities * Licensed as a registered nurse with current registration in New York State * BCLS, ACLS & PALS (if Applicable) Issuing Authority: American Heart Association Non-Bargaining Unit, BTW - Nursing Administration - USD, Union Square - Downtown Employer Description Strength Through Diversity The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by: * Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential. * Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination. * Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers. We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care. Explore more about this opportunity and how you can help us write a new chapter in our history! "About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism." EOE Minorities/Women/Disabled/Veterans Compensation The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $104995 - $157492 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.