Medical Lab Technician
VCU Medical Center
Richmond, VA
nights
Sign-On Bonus

Medical Lab Technician-Client Service Rep - Nights

$5,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply NOTE - This role is mostly remote. You MUST live in VA. There will be an initial 6 months of training and working on campus, and after that the role is remote except for when you are expected to come into work as needed. The Medical Laboratory Technician - Client Services Representative (CSR) provides accurate and timely technical results and information to requesting physicians and other healthcare professionals for use in the diagnosis and treatment of disease for patient care. The Medical Laboratory Technician CSR consistently utilizes excellent customer service skills to both internal and external customers at all times. A positive and professional interpersonal style with a strong commitment to the team effort is mandatory. The Medical Laboratory Technician CSR is the technical liaison between the Department of Pathology and the VCUHS environment. Observes compliance and HIPAA regulations at all times with communications. Licensure, Certification, or Registration Requirements for Hire: Certified as a Medical Laboratory Technician (MLT) by the American Society for Clinical Pathology (ASCP) preferred Licensure, Certification, or Registration Requirements for continued employment: Certified as a MLT (ASCP) within 18 months from the date hired into position Experience REQUIRED: NA Experience PREFERRED: A minimum of 1 year of clinical work experience as a Medical Laboratory Technician Education/training REQUIRED: Associate Degree in Clinical/Medical Lab Sciences Education/training PREFERRED: Associate Clinical/Medical Lab Sciences or related science from an accredited program Independent action(s) required: Performance of procedures, evaluation and reporting of results as outlined in the manual of standard operating procedures. Notification of panic values to ordering physicians. Customer service oriented communications. Supervisory responsibilities (if applicable): NA Additional position requirements: Rotating weekends as required. Holiday scheduling as required. On call availability, approximating 4-5 weeks per year, for emergency coverage on any shift. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Lifting 20-50 lbs. Other: Exposure to biohazards and potentially infectious body fluids Activities: Prolonged standing, Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent, change Workday Night (United States of America) EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.