Telephone Triage RN
Durham, NC
Access Healthcare
5x8 hrs, Days

Job Opportunity: Telephone Triage Call Center RN

Location: Durham, North Carolina
Employment Type: Travel/Contract
Contract Length: 13 weeks

Job Description

• Role: Registered Nurse in a triage call center setting
• Schedule: Monday to Friday, 8:00 AM – 4:30 PM, onsite
• Work involves handling triage calls in a clinical environment

Requirements

Experience

• Minimum 3 years of clinical/clinic experience required
• Recent clinic experience mandatory
• Prior travel experience: Not required (First-timer: No)

Licensure & Certifications

• Active NC or Compact RN license required
• BLS (Basic Life Support) certification required
• Flu vaccination required; no exemptions or declinations accepted

Skills

• Typing speed of 40 WPM required
• Must meet all job-specific skills as outlined in the job requirements

Orientation & Scheduling

• Orientation sessions held bi-weekly
• No weekend shifts required
• No floating between units

Health & Compliance Requirements

• Physical exam within 12 months of start
• Negative TB test or chest X-ray within 12 months
• Required immunizations: Measles, Mumps, Rubella, Hepatitis B, Varicella, Tetanus/Diphtheria/Tdap, Polio
• Seasonal flu vaccination required for the flu season (October through March)
• Negative 10-panel drug test within 30 days of start
• Background checks including SSN trace, county checks, sex offender, and education verification as applicable
• Must complete required facility-specific online modules prior to orientation
• Must set up a facility guest account prior to clearance

Documentation & Verification

• Two professional references from employment within the last 12 months (one must be a supervisor)
• Employment application and skills checklist updated annually
• Various background checks and certifications must be current and verified

Additional Notes

• Local candidates within 75 miles are acceptable
• No weekend or floating requirements
• Flu vaccine is strictly mandatory with no exceptions

This position is ideal for experienced Registered Nurses with recent clinic experience who are comfortable working in a fast-paced telephone triage environment during regular business hours.