Travel Nurse RN - Telehealth
Concord, CA
Cross Country Nurses
5x8 hrs, Days
Referral Bonus

Job Summary
The TRIAGE CALL CENTER (Call Center Telephone Triage Nurse) in the healthcare industry is responsible for providing clinical support to physicians through patient triage, assessing and managing emergent and non-emergent patient phone calls. This role involves interpreting complex information, guiding patients and families through various services, and performing clinical administrative tasks to ensure efficient patient care and satisfaction.

Job Details

• Certifications and Education Requirements:
  RN Registered Nursing California Board of Nursing required; BLS Basic Life Support American Heart Association required.
• Experience:
  Minimum of 3 years in Medical Acute Care or Behavioral Health nursing.
• Position Description:
  Provides clinical support in an ambulatory setting, managing patient triage calls, coordinating care, and supporting healthcare providers.
• Schedule:
  Shift time: Days; Shift hours: 8; Minimum hours per week: 40.
• Start Date: 11/03/2026
• End Date: 05/01/2027
• Additional Information:
  Must have California licensure, ambulatory triage or medical office experience, EPIC system experience, and the ability to triage patient calls effectively. The RN must also have previously worked in a cardiology department with cardiac experience.

Benefits

• The benefits of taking a travel assignment with Cross Country include:
  Private housing or generous housing allowance
  Comprehensive health insurance with prescription coverage
  Dependent health insurance with prescription coverage
  Competitive salaries
  Referral bonuses
  Travel reimbursement
  401(k) retirement plan
  Direct deposit/free checking
  Unlimited free CE credits