Emergency Department Nurse Manager
Athol, MA
Slate Healthcare
5x8 hrs

Position Summary:The Nurse Manager is responsible 24 hours, seven days a week for the operations of the Athol Emergency Department.The Nurse Manager will collaborate with the staff and Nursing Director to provide consistent, quality nursing care; benchmarked by indicators and performance standards. The Nurse Manager will have fiscal responsibility for the unit asdirected by the Director of Nursing. The candidate will also be responsible for staff level education on the unit.Essential FunctionsProvides coaching and education for staff so that they can meet/exceed performance expectations.Designs and implements individual and group plans which develop and motivate employeesEnsures that employee skills match job requirements.Completes all employee performance evaluations by evaluation due datesOversees daily operations to meet vision of providing services to the community.Improves patient and/or customer satisfactionResponds to customer requests and concerns in a timely and effective mannerUtilizes customer satisfaction data to develop and anticipate customer service systemsMeets/exceeds customer expectations so that the customers select and recommend Heywood Healthcare as their primary source of healthcare.Staffing patterns and work flow design match customer requirementsManages resources to ensure adequate resources and future growth.Justifies budget variancesReduces costs and/or increases revenuesCollaborates/coordinates projects/activities with other departments, teams and task forces to build a team approach to healthcare delivery.Participates on task forces, PI teams, committees, etcLeads task forces, PI teams, committees, etc.Manages clinical practice and patient care delivery.Develops mechanisms to assess response to nursing care from patients and families; consults with patient/families as necessary.Validates that care provided to patients is consistent with identified medical regimens, nursing plan of care, and is responsive to patient and family expectationsEnsures compliance with professional standards.Human Resources ManagementAssumes accountability for remaining current regarding standards of care established by the profession, research findings, regulatory bodies, and government, and is able to determine, translate, and implement relevant implications for specific unit(s) of responsibilityEnsures that nursing practice is consistent with current standards, regulations, and government standards of careEnsures staffing meet demand, adjusting as necessary for changes in workload, while meeting target productivitySelects, hires, evaluates, and counsels staff.Fiscal ManagementJustifies staffing cost/patient day variances and implements strategies to reduce as appropriateMonitors supply expense, justifies variance, and implements strategies to reduce cost/patient day as appropriate.Collaborates with Medical Staff to assure appropriate quality care and management is provided through a cooperative effort between physicians and nurses.Participates on multi-disciplinary committee as appropriateCoordinates data collection, statistics, and performance improvement activitiesParticipates in the ER Committee, prepares agenda items, minutes, and follow-up related to the ER Committee action items.Coordinates data collection, statistics, performance improvement activities, and Medical Staff related issues related to the ER CommitteeResponsible for assessing staff performance with Medication Reconciliation and providing remediation or progressive discipline where indicatedResponsible for assessing staff performance with hand hygiene compliance and participating in compliance rounds as requested by Infection Prevention Director. Provide remediation or progressive discipline to employees as indicatedResponsible for assessing staff performance with VAP bundle adherence and reporting of outliers. Provide remediation or progressive discipline where indicatedStatement of Other Duties:This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly describedFunctional DemandsPhysical Requirements:Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).Organizational ExpectationsBehavioral Attributes:The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.Job RequirementsMinimum EducationAssociates Degree in Nursing required orBachelor's Degree in Nursing preferredMinimum Work ExperienceThree to five years progressive clinical and administrative experience.Required LicensesCurrent MA RN licensure Current certification in ACLS (AHA)Current certification in PALS (AHA)TNCC, ENPC and CEN preferredRequired SkillsThree to five years progressive clinical administrative experience.Able to communicate effectively in English, both verbally and in writing.Strong written and verbal skills.Basic computer knowledge.Appropriate telephone communication skills. Position Urgency:Quick Start Billing string = Medefis