Local Contract CMA - Hospital
Stanford, CA
Healthcare Support
5x8 hrs, Days
Referral Bonus

🩺 Position Overview

The Patient Care Coordinator (PCC) supports both clinical and administrative operations within a fast-paced outpatient setting. This role assists providers with patient care tasks while managing front desk coordination, scheduling, and patient flow.

You’ll play a key role in ensuring efficient clinic operations and a positive patient experience.

✅ Core Responsibilities

Clinical Support

• Room patients, obtain vital signs, and prepare for exams
• Assist with procedures, injections, and vaccinations
• Perform point-of-care testing (urine, glucose, EKGs)
• Collect and process lab specimens
• Support medication administration and prescription refills

Patient Coordination & Scheduling

• Manage patient check-in and check-out
• Schedule appointments and coordinate referrals
• Handle CRM/In-basket messaging
• Assist with radiology scheduling

Administrative Duties

• Verify insurance, collect payments, and update patient records
• Maintain accurate EMR documentation
• Manage medical records and disability paperwork
• Ensure exam rooms and clinic areas are stocked and organized

Customer Service

• Act as a liaison between patients, providers, and care teams
• Respond to patient inquiries and provide timely support
• Deliver a high level of patient-centered service

🎯 Requirements

• High School Diploma or GED
• Medical Assistant Certification (required or equivalent training)
• Current BLS certification
• Knowledge of medical terminology and clinical workflows
• Strong communication and customer service skills
• Ability to multitask in a fast-paced clinic environment

⭐ Preferred

• CMA (Certified or Registered Medical Assistant)
• Experience in outpatient clinic or care coordination
• Familiarity with EMR systems and scheduling tools