Social Work - LMSW - Licensed Master Social Worker
Tuba City Regional Health Care
Echo Cliffs, AZ
5x8 hrs, Days
Referral Bonus

Licensed Master Social Worker (LMSW) – Case Manager

Location: Echo Cliffs Healthcare Center / Tuba City Regional Health Care Corporation
Department: Case Management
Job Type: Full-Time
FLSA Status: Non-Exempt
Reports To: Director of Care Coordination

POSITION SUMMARY

The Licensed Master Social Worker (LMSW) – Case Manager is responsible for coordinating comprehensive outpatient case management services for high-risk patients at Echo Cliffs Healthcare Center. This role focuses on assessment, care planning, resource coordination, discharge planning, and continuity of care to improve patient outcomes and quality of life.

The LMSW Case Manager collaborates with healthcare providers, social service agencies, behavioral health programs, and community organizations to ensure patients receive appropriate medical, social, and supportive services. The position promotes patient self-sufficiency, reduces fragmentation of care, and supports cost-effective utilization of healthcare resources.

KEY RESPONSIBILITIES

• Conduct comprehensive psychosocial assessments for high-risk patients
• Develop individualized patient-centered care and service plans
• Coordinate referrals to community resources, behavioral health, substance abuse programs, and social service agencies
• Collaborate with physicians, nurses, PRC staff, utilization review teams, and external healthcare providers
• Facilitate discharge planning and continuity of care services
• Monitor patient progress and update care plans as needed
• Assist patients and families with accessing healthcare and community support services
• Provide advocacy, education, and supportive counseling to patients and families
• Participate in multidisciplinary care coordination meetings
• Maintain accurate documentation within electronic health record systems
• Support utilization review and resource management activities
• Promote patient self-advocacy and informed decision-making
• Ensure compliance with organizational policies, CMS guidelines, and patient confidentiality standards
• Participate in weekend on-call coverage as assigned
• Perform additional duties as assigned 

REQUIRED QUALIFICATIONS

Education

• Master’s Degree in Social Work (MSW) from an accredited institution 

License & Certification

• Current Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) license in any U.S. state or territory
• Current Basic Life Support (BLS) Certification through the American Heart Association 

Experience

• Minimum three (3) years of clinical or healthcare-related experience
• Experience in case management, discharge planning, or utilization review preferred
• Experience working with diverse patient populations and community resources
• Knowledge of electronic health record (EHR) systems 

PREFERRED QUALIFICATIONS

• Hospital or clinic case management experience
• Experience with Medicare, Medicaid, AHCCCS, or PRC processes
• Knowledge of Patient-Centered Medical Home (PCMH) models
• Experience working with underserved or culturally diverse populations
• Bilingual skills in Navajo, Hopi, or San Juan Southern Paiute preferred 

SKILLS & ABILITIES

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Strong problem-solving and critical-thinking skills
• Ability to work collaboratively within multidisciplinary teams
• Commitment to patient advocacy and ethical practice 

PHYSICAL REQUIREMENTS

• Ability to sit, stand, walk, bend, and lift up to 50 pounds occasionally
• Frequent computer and telephone use
• Ability to work flexible schedules and manage stressful situations 

WORK ENVIRONMENT

May involve exposure to infectious diseases, hazardous materials, and variable environmental conditions. Proper use of Personal Protective Equipment (PPE) is required.

NAVAJO / INDIAN PREFERENCE

TCRHCC follows Navajo Nation and applicable federal laws regarding Navajo/Indian Preference in Employment. Preference will be given to qualified applicants in accordance with organizational policy.