Integrated Case Manager
Detroit, Michigan
Henry Ford Hospital

Job Opportunity: Integrated Case Manager

Location: Detroit, Michigan
Employment Type: Staffing - Supplier Sourced
Contract Length: Approximately 22 weeks (151 days)

Job Summary

The Integrated Case Manager is a key member of the patient-centered care team responsible for assessment, planning, facilitation, care coordination, evaluation, and advocacy to meet comprehensive healthcare needs. This role focuses on patients who have experienced critical events or diagnoses requiring complex management and extensive resource use to optimize health outcomes across ambulatory, inpatient, or health plan settings.

Key Responsibilities

• Conduct comprehensive assessments of patients and families, including biomedical, psychological, social, and functional needs.
• Develop personalized, patient-centered care plans to optimize care experience.
• Engage patients and families through advocacy, communication, health education, and resource facilitation.
• Use professional judgment, critical thinking, motivational interviewing, and self-management techniques to help patients overcome barriers.
• Provide counseling and interventions related to treatment decisions and end-of-life issues, including Advanced Care Planning.
• Coordinate safe and seamless transitions between care settings.
• Advocate for appropriate service delivery within patients’ health plan benefits.
• Collaborate with care team members to co-manage patients with complex medical and social needs.
• Facilitate collaborative care conferences.
• Continuously evaluate and modify care/treatment plans as needed.
• Participate in process improvement activities to reduce risk, including data collection and analysis.
• Facilitate interventions in cases involving abuse or neglect (child, domestic, elder, institutional, sexual assault).
• Support department goals contributing to organizational success.

Required Qualifications

• Valid RN license in Michigan
• Bachelor of Science in Nursing
• Minimum of 2 years of Acute Care Case Management experience, including experience within the last year
• Experience in an inpatient setting
• Knowledge of Medicare and Medicaid regulations
• Knowledge of case management principles

Specialty & Experience

• Specialty: Integrated Case Manager
• Required Years of Experience: Not explicitly stated; implied experience in related fields preferred.
• Prior Travel Experience: Not required.

This position offers an opportunity to work collaboratively in a dynamic healthcare environment focused on improving patient outcomes through comprehensive case management.