Case Management RN
Boston, Massachusetts
Boston Medical Center

RN - Pop-Health Care Management

Location: Boston, Massachusetts Employment Type: Temporary Contract Length: 12 weeks Schedule: 40 hours/week (8 hours/day), Monday to Friday, typically 8:30 AM to 5 PM. No weekends, no call, and no facility-observed holidays required.

Requirements

• Valid RN license in Massachusetts
• Associate of Science in Nursing (ASN) / Associate Degree in Nursing
• Minimum of two years of case management experience, with case management experience within the last year
• Clinical experience working with patients with multiple complex health issues

Preferred Qualifications

• Experience working with vulnerable patient populations
• Home care or clinic experience
• Motivational interviewing
• CCM or related certification

Role Overview

• Ambulatory RN Case Manager in the Population Health Department, Complex Care Management ACO program
• Provides intensive, non-hands-on clinical care management to high-risk Medicaid patients through telephonic and in-person engagement
• Manages an active panel of enrolled patients, addressing barriers to care, improving health outcomes, and preventing avoidable emergency department visits and hospitalizations
• Responsibilities include chronic disease education, medication reconciliation, post-discharge assessments, comprehensive intake assessments, and coordinating medical, behavioral health, primary care, and specialty services
• Requires home visits and onsite coverage at multiple primary care practices
• Opportunity to work from home
• Initially covers existing RN vacancies, then rotates across ambulatory care management teams to cover multiple consecutive maternity leaves
• Requires adaptability, comfort across multiple practice settings, and continuity of care during transitions

Systems

• Use of the organization's internal care management platform and other electronic medical record systems, depending on the practice and patient panel assigned
• Strong technical proficiency, attention to detail, and ability to adapt quickly to different documentation systems and workflows are essential