Registered Nurse (RN) - Case Management
University of Colorado Hospital
Aurora, CO

Open Rank Bilingual RN for Case Management

University of Colorado Anschutz Medical Campus - College of Nursing Working Title: Bilingual RN for Case Management Position #00603410 - Requisition #32389 Position Location: Sheridan Health Services (Southwest Denver) 3525 W. Oxford Avenue | Unit G1 Denver, CO 80236 Job Summary: Nature of Work: The College of Nursing has an opening for a Bilingual RN for Case Management position within its federally qualified community health center, Sheridan Health Services (SHS), located in southwest Denver, CO (zip code: 80236). The University of Colorado College of Nursing is seeking a Bilingual RN/Case Manager for a full-time (1.0 FTE), benefitted position at its Sheridan Health Services (SHS) Community Clinic, in Denver, CO (80236). This RN should be team oriented and willing to uphold the Sheridan Health Services (SHS) mission by assuring that patients receive health care that is competent, caring, cost-effective, and met with a high degree of satisfaction. Sheridan Health Services is a Patient-Centered Medical Home, and as such we uphold a model of care that places the patient at the center, incorporating the values and beliefs of the patient in all decision-making. This position is responsible for providing patient care coordination including helping patients connect with specialty care, provide clinical care for adults, help families access available community services, as well as triaging patient phone calls throughout the day. Clinic Description: SHS is a multi-site, nurse managed FQHC, funded through the Health Resources and Services Administration Bureau of Primary Healthcare; and is a collaborative effort between the College of Nursing and the Sheridan School District. There are now ~62 employees at three convenient locations to serve community health needs primarily for residents of Arapahoe, Denver, Adams, and Jefferson counties. The CU Youth Health Clinic is in the Sheridan School District Administration building in Englewood, CO. The CU Belleview Point Health Clinic is located in southwest Aurora and the CU Family Health Clinic is located in southwest Denver on the Fort Logan campus and provides services to adults and children, 65% of whom identify as Latinx, and 42% of whom are best served in another language, with Spanish being the predominant second language. Services offered include primary care across the lifespan; prenatal and postpartum, gynecology, dentistry, pharmacy, behavioral health, and outpatient substance abuse treatment. SHS is a Patient-Centered Medical Home, and as such, we uphold a model of care that places the patient at the center, incorporating the values and beliefs of the patient in all decision-making. We extend the reach of the clinic through public health outreach where nursing students provide community outreach, health education, and home visitation services. https://nursing.cuanschutz.edu/patient-care/sheridan-health-services Depending on qualifications and department needs, appointments may be made at the Entry Professional, Intermediate Professional, Senior Professional or Principal Professional level. Examples of Work Performed at All Levels: Care Coordination * Telehealth Champion across all service lines: Adult & Pediatric Primary Care, Behavioral Health, Psychiatry, Obstetrics. * Coordination across service lines for mutual patients (ie Adult & Pediatric Primary Care, Behavioral Health and Psychiatry). * Actively searches for beneficial programs and services for SHS patients. * Maintains informative brochures and educational materials. * Meets with patients to assess social and medical needs. * Works with other SHS providers to provide comprehensive and integrated care. Phone Triage * Speaks with patients that call the clinic with health questions and provides guidance. * Works with providers to address patient care needs over the phone. * Calls patients with testing results and health education. Health Coaching * Encourages patients to set positive lifestyle changing goals to improve overall health and well-being. * Follows up with established patients on a regular basis and helps them to assess goal progress and recognize achievements. Student/Medical Assistant Support and Training * Assists with orientation for new students, faculty, and staff to the clinic. * Serves as a resource for MAs and support staff to assist with patient care. * May exercise supervision of Medical Assistants and referral coordinator if appropriate. Additional Duties: * Focuses on population-based health to improve preventive care/immunizations rates and chronic disease outcomes. * Ensures infrastructure for implementing, tracking, and reporting progress on quality and grant-related activities and measures. * Documents patient care using the electronic medical record system. * Takes an active role in promoting and building the integrated health team. * Participates in community outreach events. (Weekend availability for participation as needed) * Remain credentialed ensure credentialing materials stay current. * Provides coverage during absence of other RN staff at both clinic sites. * Takes on assigned projects as needed. This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Work Location: Sheridan Health Services - 3525 W. Oxford Avenue | Unit G1 Denver, CO 80236 Why Join Us: CU Nursing is an amazing place to be. We have the distinct advantage of being a part of a huge medical campus with three incredible hospitals - the VA, the nationally ranked University of Colorado Hospital, and the Children's Hospital Colorado where our nursing students and faculty learn every day. From our beginning 125 years ago as part of the School of Medicine at CU Boulder to our current home at the Anschutz Medical Campus, the college has been a recognized leader in nursing education (ranked #10 in online MS graduate programs by U.S. News & World Report 2023). Our faculty, students and staff have been instrumental in shaping the profession of nursing and teaching the next generation of nurses while treating patients in our own nurse-led clinics. Be a part of an innovative, dynamic, diverse, and exciting workplace -- helping make great things happen. Join us in our quest to boldly transform health together. The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off - vacation, sick, holidays, and more. To see what benefits are available, please visit: https://nursing.cuanschutz.edu/about/careers/benefits. Diversity and Equity: The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment. Qualifications: Minimum Qualifications: Entry Professional: * Graduate with bachelor's degree in nursing from an accredited school of nursing. * Current RN licensure in good standing (any state). * Could be working toward CO clinical license during application process and registered with DORA-Department of Regulatory Agencies. Must have CO licensure by date of hire. Intermediate Professional: * Graduate with bachelor's degree in nursing from an accredited school of nursing. * 1 year of professional level RN experience. * Current RN licensure in good standing (any state). * Could be working toward CO clinical license during application process and registered with DORA-Department of Regulatory Agencies. Must have CO licensure by date of hire. Senior Professional: * Graduate with bachelor's degree in nursing from an accredited school of nursing. * 2 years of professional level RN experience. * Current RN licensure in good standing (any state). * Could be working toward CO clinical license during application process and registered with DORA-Department of Regulatory Agencies. Must have CO licensure by date of hire. Principal Professional: * Graduate with bachelor's degree in nursing from an accredited school of nursing. * The position requires extensive, diverse, and progressively responsible experience as an RN. * Current RN licensure in good standing (any state). * Could be working toward CO clinical license during application process and registered with DORA-Department of Regulatory Agencies. Must have CO licensure by date of hire. Substitution (All Levels): * A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis, but not for the specific experience. Conditions of Employment (All Levels): * Must be willing and able to utilize bilingual skills (Spanish/English) at a conversation level in a clinical setting. * Must be willing and able to obtain Colorado RN license by date of hire. * Must be willing and able to obtain current BLS/CPR certification by date of hire. * Must have valid nation provider identifier (NPI) number by date of hire. * Must be willing and able to remain credentialed and ensure credentialing materials stay current. * Must be willing and able to work in a normal patient care environment with some exposure to biological hazards and infectious diseases. * Must be willing and able to pass a sex offender background check. Preferred Qualifications (All Levels): * Experience providing care coordination in a Federally Qualified Health Center, a public health setting, and/or to low-income families. * Experience in program development and implementation. * Case Management certification and/or 2 years or more experience with case management. * Experience managing personnel. Competencies (All Levels): * A considerable degree of independent judgment and work priorities is necessary to monitor and respond to changes in a client's condition. * Interpersonal skills to work effectively with patients, their families, and other members of the interdisciplinary health care team. * Skilled in the use of the electronic medical health record and other clinic software. * Basic knowledge of Colorado state immunization requirements. * HIPAA and OSHA compliance. * Intermediate level computer competency. * Exemplary organizational skills and ability to prioritize organizational needs. * Ability to work independently and function collaboratively as a team member. * Highly responsible, reliable, and courteous. * Unconditional ability to maintain patient confidentiality. * Leadership skills. Applicants must meet minimum qualifications at the time of hire. How to Apply: For full consideration, please submit the following document(s): 1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position 2. Curriculum vitae / Resume 3. Five professional references including name, address, phone number (mobile number if appropriate), and email address 4. A copy of all current licenses and certifications (CPR/BLS, etc.) Applications are accepted electronically ONLY at www.cu.edu/cu-careers. Questions should be directed to: College of Nursing Human Resources at [email protected] Screening of Applications Begins: Applications will be accepted until the position is filled. Anticipated Pay Range: The starting salary ranges for this position at 1.0 FTE have been established as: Entry Professional $60,592 - $62,353 Intermediate Professional $65,939 - $67,855 Senior Professional $71,286 - $73,357 Principal Professional $81,978 - $84,361 The starting salary ranges for this position at 0.80 FTE have been established as: Entry Professional $48,473 - $49,882 Intermediate Professional $52,751 - $54,284 Senior Professional $57,028 - $58,685 Principal Professional $65,589 - $67,488 The above salary ranges represent the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position is not eligible for overtime compensation unless it is non-exempt. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator: http://www.cu.edu/node/153125 ADA Statement: The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected]. Background Check Statement: The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. Vaccination Statement: The University of Colorado seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty, and staff of diverse backgrounds.