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Registered Nurse (RN) - Manager
Crisis Center of Tampa Bay
Tampa, FL
$37-42/hourDescription
Nurse Manager
Position Summary The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The Nurse Manager is responsible for the day-to-day clinical operations of Sexual Assault Services. This position reports to the Director of Sexual Assault Services and in his or her absence the Senior Director of Client Services. Strategic/Transformational Duties and Responsibilities * Responsible for the day to day medical clinic operations of the Sexual Assault Services program - maintain medical supplies, provide quality assurance of exams and all clinical procedures, and clinically train and supervise nurse examiners. Conducts initial exams and follow up as needed. * Involves internal and external stakeholders in the performance quality improvement (PQI) process; reviews data to improve services and determines needed updates to procedures and outcomes. * Serves as a consultant to other agencies, as requested, and when approved by supervisor. * Provides in-service training to internal and external partners. * Transactional/Administrative Duties and Responsibilities * Recruit, train, supervise, schedule and oversee performance management of nurse examiners * Conduct sexual battery examinations within 120 hours of sexual assault on both males and females age thirteen and older when requested by law enforcement or by victim * Provide referrals to evaluate for sexually transmitted diseases * Serve as an expert for the criminal justice system in sexual battery prosecutions. * Serve as consultant to other agencies as requested and when approved by supervisor * Maintain medical supplies at the Sexual Assault Service office(s). * Maintain facilities and equipment at the Sexual Assault Service office(s). * Coordinate and post call schedules * Quality improvement (PQI) process per agency procedure (supervisory chart reviews) * Conduct in-service training as applicable * Knows and supports best practices identified by the Crisis Center, Council on Accreditation, Florida Council Against Sexual Violence, the Office of the Attorney General, the Florida Department of Law Enforcement and the International Association of Forensic Nurses. * Assists the Director of Sexual Assault Services and Medical Director with review and maintenance of the Sexual Assault Services policies and procedures manual. * Attends agency related meetings, as approved by supervisor. * Maintains contact with the Crisis Center of Tampa, Inc. for at least one (1) year after separation of employment and responds to all subpoenas on cases that were examined while employed as the Nurse Manager or Nurse Examiner. * Performs such other duties as may be assigned by supervisor. Supervisor Responsibilities Directly supervise Nurse Examiners. Perform supervisory responsibilities by managing and allocating employee resources in accordance with company policies, applicable laws, and company initiatives/goals. Responsibilities include interviewing, hiring, training, and developing employees; planning, assigning, and directing work (including scheduling); appraising performance; rewarding, coaching, and disciplining employees; addressing complaints and resolving problems. Act as a change agent and develop a high-performing team in the spirit of exceptional service to all internal and external partners. Required Competencies * Cooperation/Teamwork- Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships. * Engaging Communication-Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers. * Customer Service (Internal & External)- Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers long-term interests. Creates strategies to help the organization serve customers more effectively * Adaptability- Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans. * Problem Solving-Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative solutions. * Judgment-Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions. * Valuing & Fostering Diversity- Demonstrating respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity. * Self-Management- Taking of responsibility for ones behavior and well-being; Working effectively under stress and adapting ones style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibiting a professional demeanor. Education and Experience * Florida Advanced Registered Nurse Practitioners License preferred (Bachelor of Science in Nursing and Florida Registered Nurse License with Sexual Assault Nursing and Program Management experience may be considered) * SANE A Board Certified preferred (or eligible to become certified within 12 months of hire). * At least three (3) years experience in one or more of the following: * Supervision and administration * Gynecology * Midwifery * Emergency RoomSpecialized training in assessment of the following: * Sexual Assault Nurse Examiner * Acute crisis situations * Trauma and/or medical situations * Gynecological examinations Knowledge, Skills, and Abilities *
Pay
Average Florida Staff Position Pay
$39.66/hour
Estimate based on Bureau of Labor Statistics data.