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House Supervisor

LPN / LVN

Home Health

NICU - Neonatal Intensive Care

Long Term Care

Allied Health Professional

Ultrasound Technologist

Labor and Delivery

Echo Technician

Stepdown

Case Management

ICU - Intensive Care Unit

EKG Technician

Culture

Work Environment

Compensation

Care Manager

Certified Surgical Technologist

Utilization Review

Amazing location with great staff. Very traveler friendly!

Telemetry

Post Partum

PICU - Pediatric Intensive Care

Med Surg / Telemetry

OR - Operating Room

CVOR Technologist

PCU - Progressive Care Unit

Surgical Technologist

Neuro ICU

ED - Emergency Department

Oncology

Pros: very well staffed, friendly and experienced techs, tech aides to manage basically everything so you have much less responsibilities to manage 
Cons: my schedule was all over the place and I rarely got two days off in a row. They had me working overnights followed by day shifts and the person in charge of scheduling is a nightmare to talk to.

Horrible scheduling system

Radiology Technologist

Manager

Cardiac Cath Lab

Educator

Maternal - Newborn

Manager had it out for the travelers and the staff were not super friendly to travelers. They also always gave us the patients first and staff never had pts. If they did and a traveler took a pt to post partum, the. 
they immediately gave their pt up to us when we got back.

Kaiser Permanente San Diego Medical Center in San Diego, CA is not nationally ranked in any specialty.

Inland Valley Medical Center

<body><h3>Case Manager Specialist RN</h3><br/><div> <b>Job Summary:</b></div> <br/><p>Works collaboratively with an assigned panel of physicians to manage the patients specialized needs. The managing team does differ according to the chronic disease. Duties include assessment to identify member needs and development of specific care management plan to address needs. In conjunction with the Physician, implements care/treatment plan by coordinating access to health services across multiple providers/disciplines, monitors care, makes determination to arrange transportation and transfer patient if indicated, identifies cost-effective measures, makes recommendations for alternative levels of care and utilization of resources, promotes self-care management and ensures paper work is completed. Is an indirect caregiver. Complies with other duties as described. Must be able to work collaboratively with the Multidisciplinary team.</p><div><b>Essential Responsibilities:</b></div> <br/><ul style="margin-top: 0;margin-left: 1px;margin-bottom: 0;"><li>Evaluates and identifies members needs.</li><li>Interfaces with Primary Care Physicians, Specialists and various disciplines on the development of case management plans/programs.</li><li>Monitors and evaluates the effectiveness of the case management plans and modifies as necessary.</li><li>Coordinates the interdisciplinary approach to providing continuity of care, including utilization management, transfer coordination, discharge planning and obtaining all authorizations/approvals/transfers as needed for outside services for patients/families.</li><li>Acts as a clinical liaison, per their specialty, with outside agencies such as County CCS, non-plan facilities, outside providers, employers and/or workers compensation carriers and third party administrators.</li><li>Prepares reports, communicates program changes to appropriate staff and develops protocols in accordance with state regulations.</li><li>Acts as a patient advocate and educator to assure that the patient has the knowledge to care for his/her condition and patient is educated and empowered to be responsible for participating in the plan of care.</li><li>Develops individualized patient/family education plan focused on self-management, delivers patient/family education specific to a disease state.</li><li>Develops and updates training and educational materials and presents to appropriate staff, members and families.</li><li>Facilitates patients return to normal daily activities by teaching and making appropriate referrals for outside services/continued care.</li><li>Consults with internal and external physicians, health care providers, discharge planners, and outside agencies regarding continued care/treatment or hospitalization or referral to support services or placement.</li><li>May need to facilitate transportation and housing arrangements for patient.</li><li>Coordinates transmission of clinical and benefit treatment to patients, families and outside agencies.</li><li>Participates in data collection and analysis of clinical outcomes of care and customer satisfaction standards.</li><li>Participates in the formulation and implementation/monitoring of action strategies and outcomes of care or customer service.</li><li>Ensures that accurate records are maintained of the care associated with each patient.</li><li>Interprets regulations, health plan benefits, policies, and procedures for members, physicians, medical office staff, and contract providers and outside agencies.</li></ul><br/><div><strong>Basic Qualifications:</strong></div><div><u>Experience</u></div><ul style="margin-bottom:0;margin-left:1px;margin-top:0;"><li><p>Minimum two (2) years clinical experience as an RN in an acute care or ambulatory care setting required.</p><p> </p></li><li><strong>For positions in OB/Gyn:</strong> Two (2) years recent (within the past three (3) years) clinical experience in Maternal Child Health, FCC, Ob/Gyn or Womens Health in acute care or ambulatory care.</li><li><p>Demonstrated knowledge of maternal/fetal medicine, including high risk pregnancies.</p><p> </p></li></ul><div><u>Education</u></div><ul style="margin-bottom:0;margin-left:1px;margin-top:0;"><li>Bachelors degree or</li><li>Equivalent four (4) experience required.</li><li>For positions in High Risk Infant Program: Bachelors degree in nursing or related field required.</li></ul><div><u>License, Certification, Registration</u></div><ul style="margin-bottom:0;margin-top:0;"><li><p style="margin-left:1px;">Registered Nurse License (California)<br/> </p></li></ul><ul style="margin-bottom:0;margin-left:1px;margin-top:0;"><li>Basic Life Support<br/> </li></ul><div><strong>Additional Requirements:</strong></div><ul style="margin-bottom:0;margin-left:1px;margin-top:0;"><li>Demonstrated ability to utilize/apply the general and specialized principles, practices, techniques and methods of utilization review/management, care coordination, transfer coordination, discharge planning or case management.</li><li>Working knowledge of regulatory requirements and accreditation standards (TJC, Medicare, Medi-Cal, etc.).</li><li>Demonstrated ability to utilize written and verbal communication, interpersonal, critical thinking and problem-solving skills required.</li><li>Computer literacy skills required.</li></ul><div><strong>Preferred Qualifications:</strong></div><ul style="margin-bottom:0;margin-left:1px;margin-top:0;"><li>Case Management Certification or certification in the area of specialty preferred.</li><li>Bachelors degree in nursing or healthcare related field preferred.</li><li>1 yr recent experience within the last 3 yrs FT equivalent experience in REI, MCH, FCC, OBG or Women's Health in acute or AMB setting</li></ul></body>

Case Manager Specialist RN Job Summary: Works collaboratively with an assigned panel of physicians to manage the patients specialized needs. The managing team does differ according to the chronic disease. Duties include assessment to identify member needs and development of specific care management plan to address needs. In conjunction with the Physician, implements care/treatment plan by coordinating access to health services across multiple providers/disciplines, monitors care, makes determination to arrange transportation and transfer patient if indicated, identifies cost-effective measures, makes recommendations for alternative levels of care and utilization of resources, promotes self-care management and ensures paper work is completed. Is an indirect caregiver. Complies with other duties as described. Must be able to work collaboratively with the Multidisciplinary team.Essential Responsibilities: Evaluates and identifies members needs.Interfaces with Primary Care Physicians, Specialists and various disciplines on the development of case management plans/programs.Monitors and evaluates the effectiveness of the case management plans and modifies as necessary.Coordinates the interdisciplinary approach to providing continuity of care, including utilization management, transfer coordination, discharge planning and obtaining all authorizations/approvals/transfers as needed for outside services for patients/families.Acts as a clinical liaison, per their specialty, with outside agencies such as County CCS, non-plan facilities, outside providers, employers and/or workers compensation carriers and third party administrators.Prepares reports, communicates program changes to appropriate staff and develops protocols in accordance with state regulations.Acts as a patient advocate and educator to assure that the patient has the knowledge to care for his/her condition and patient is educated and empowered to be responsible for participating in the plan of care.Develops individualized patient/family education plan focused on self-management, delivers patient/family education specific to a disease state.Develops and updates training and educational materials and presents to appropriate staff, members and families.Facilitates patients return to normal daily activities by teaching and making appropriate referrals for outside services/continued care.Consults with internal and external physicians, health care providers, discharge planners, and outside agencies regarding continued care/treatment or hospitalization or referral to support services or placement.May need to facilitate transportation and housing arrangements for patient.Coordinates transmission of clinical and benefit treatment to patients, families and outside agencies.Participates in data collection and analysis of clinical outcomes of care and customer satisfaction standards.Participates in the formulation and implementation/monitoring of action strategies and outcomes of care or customer service.Ensures that accurate records are maintained of the care associated with each patient.Interprets regulations, health plan benefits, policies, and procedures for members, physicians, medical office staff, and contract providers and outside agencies.Basic Qualifications:ExperienceMinimum two (2) years clinical experience as an RN in an acute care or ambulatory care setting required. For positions in OB/Gyn: Two (2) years recent (within the past three (3) years) clinical experience in Maternal Child Health, FCC, Ob/Gyn or Womens Health in acute care or ambulatory care.Demonstrated knowledge of maternal/fetal medicine, including high risk pregnancies. EducationBachelors degree orEquivalent four (4) experience required.For positions in High Risk Infant Program: Bachelors degree in nursing or related field required.License, Certification, RegistrationRegistered Nurse License (California) Basic Life Support Additional Requirements:Demonstrated ability to utilize/apply the general and specialized principles, practices, techniques and methods of utilization review/management, care coordination, transfer coordination, discharge planning or case management.Working knowledge of regulatory requirements and accreditation standards (TJC, Medicare, Medi-Cal, etc.).Demonstrated ability to utilize written and verbal communication, interpersonal, critical thinking and problem-solving skills required.Computer literacy skills required.Preferred Qualifications:Case Management Certification or certification in the area of specialty preferred.Bachelors degree in nursing or healthcare related field preferred.1 yr recent experience within the last 3 yrs FT equivalent experience in REI, MCH, FCC, OBG or Women's Health in acute or AMB setting

<body><h3>Nurse Manager I, OBGYN (San Diego)</h3><br/><div> <b>Job Summary:</b></div> <br/><div>In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Collaborates with Nursing Clinical Practice to ensure assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements.</div><div><b>Essential Responsibilities:</b></div> <br/><ul style="margin-top: 0;margin-left: 1px;margin-bottom: 0;"><li>Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.</li><li>Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.</li><li>Manages ambulatory operations to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; using and providing feedback on standard reports and identifying needed ad hoc reporting to meet specific client needs related to workflow and performance targets; providing feedback as needed on data collection, reviewing data, and translating reports into short-term operational initiatives; managing human resources activities related to recruitment, creating and ensuring the use of standardized procedures and processes for employee management; designing survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and developing procedures for preparing audit documentation, information, and reports;and assisting in the development and management of their departments budget, expenditures, and payroll with input from a higher-level leader.</li><li>Ensures standardized care delivery by: developing strategic partnerships with physicians and subject matter experts and managing complex work streams and implementing strategic initiatives with significant program impact; using data and analysis to ensure strategic alignment while developing and implementing plans; proactively monitoring and managing daily operational activities involving patient care management; managing resources in clinical areas to ensure appropriate assignment and utilization; managing multidisciplinary ambulatory team(s); implementing emergency preparedness programs and ensuring the teams emergency preparedness and recovery plans are current and that staff are trained and know what is expected during and after an emergency; and leading project teams, initiatives and monitoring implementation and delivery on objectives.</li><li>Manages improvements to patient-centered operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives.</li></ul><br/><div> <b>Minimum Qualifications:</b></div> <br/><ul style="margin-top: 0;margin-left: 1px;margin-bottom: 0;"><li>Minimum two (2) years of experience in a leadership role with or without direct reports.</li><li>Minimum two (2) years of customer or member/patient service experience.</li><li>Bachelors degree in a business, nursing, health care, or directly related field AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field OR Minimum six (6) years of experience in business operations, clinical health care, or a directly related field.</li></ul><br/><ul style="margin-top: 0;margin-left: 1px;margin-bottom: 0;"><li>Registered Nurse License (California) required at hire</li></ul> <ul style="margin-top: 0;margin-left: 1px;margin-bottom: 0;"><li>Basic Life Support required at hire</li></ul></body>

Nurse Manager I, OBGYN (San Diego) Job Summary: In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Collaborates with Nursing Clinical Practice to ensure assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements.Essential Responsibilities: Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.Manages ambulatory operations to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; using and providing feedback on standard reports and identifying needed ad hoc reporting to meet specific client needs related to workflow and performance targets; providing feedback as needed on data collection, reviewing data, and translating reports into short-term operational initiatives; managing human resources activities related to recruitment, creating and ensuring the use of standardized procedures and processes for employee management; designing survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and developing procedures for preparing audit documentation, information, and reports;and assisting in the development and management of their departments budget, expenditures, and payroll with input from a higher-level leader.Ensures standardized care delivery by: developing strategic partnerships with physicians and subject matter experts and managing complex work streams and implementing strategic initiatives with significant program impact; using data and analysis to ensure strategic alignment while developing and implementing plans; proactively monitoring and managing daily operational activities involving patient care management; managing resources in clinical areas to ensure appropriate assignment and utilization; managing multidisciplinary ambulatory team(s); implementing emergency preparedness programs and ensuring the teams emergency preparedness and recovery plans are current and that staff are trained and know what is expected during and after an emergency; and leading project teams, initiatives and monitoring implementation and delivery on objectives.Manages improvements to patient-centered operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives. Minimum Qualifications: Minimum two (2) years of experience in a leadership role with or without direct reports.Minimum two (2) years of customer or member/patient service experience.Bachelors degree in a business, nursing, health care, or directly related field AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field OR Minimum six (6) years of experience in business operations, clinical health care, or a directly related field.Registered Nurse License (California) required at hire Basic Life Support required at hire

<body><h3>Nurse Manager I, Orthopedics (San Diego)</h3><br/><div> <b>Job Summary:</b></div> <br/><div>In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Collaborates with Nursing Clinical Practice to ensure assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements.</div><div><b>Essential Responsibilities:</b></div> <br/><ul style="margin-top: 0;margin-left: 1px;margin-bottom: 0;"><li>Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.</li><li>Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.</li><li>Manages ambulatory operations to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; using and providing feedback on standard reports and identifying needed ad hoc reporting to meet specific client needs related to workflow and performance targets; providing feedback as needed on data collection, reviewing data, and translating reports into short-term operational initiatives; managing human resources activities related to recruitment, creating and ensuring the use of standardized procedures and processes for employee management; designing survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and developing procedures for preparing audit documentation, information, and reports;and assisting in the development and management of their departments budget, expenditures, and payroll with input from a higher-level leader.</li><li>Ensures standardized care delivery by: developing strategic partnerships with physicians and subject matter experts and managing complex work streams and implementing strategic initiatives with significant program impact; using data and analysis to ensure strategic alignment while developing and implementing plans; proactively monitoring and managing daily operational activities involving patient care management; managing resources in clinical areas to ensure appropriate assignment and utilization; managing multidisciplinary ambulatory team(s); implementing emergency preparedness programs and ensuring the teams emergency preparedness and recovery plans are current and that staff are trained and know what is expected during and after an emergency; and leading project teams, initiatives and monitoring implementation and delivery on objectives.</li><li>Manages improvements to patient-centered operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives.</li></ul><br/><div> <b>Minimum Qualifications:</b></div> <br/><ul style="margin-top: 0;margin-left: 1px;margin-bottom: 0;"><li>Minimum two (2) years of experience in a leadership role with or without direct reports.</li><li>Minimum two (2) years of customer or member/patient service experience.</li><li>Bachelors degree in a business, nursing, health care, or directly related field AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field OR Minimum six (6) years of experience in business operations, clinical health care, or a directly related field.</li></ul><br/><ul style="margin-top: 0;margin-left: 1px;margin-bottom: 0;"><li>Registered Nurse License (California) required at hire</li></ul> <ul style="margin-top: 0;margin-left: 1px;margin-bottom: 0;"><li>Basic Life Support required at hire</li></ul></body>

Nurse Manager I, Orthopedics (San Diego) Job Summary: In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Collaborates with Nursing Clinical Practice to ensure assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements.Essential Responsibilities: Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.Manages ambulatory operations to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; using and providing feedback on standard reports and identifying needed ad hoc reporting to meet specific client needs related to workflow and performance targets; providing feedback as needed on data collection, reviewing data, and translating reports into short-term operational initiatives; managing human resources activities related to recruitment, creating and ensuring the use of standardized procedures and processes for employee management; designing survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and developing procedures for preparing audit documentation, information, and reports;and assisting in the development and management of their departments budget, expenditures, and payroll with input from a higher-level leader.Ensures standardized care delivery by: developing strategic partnerships with physicians and subject matter experts and managing complex work streams and implementing strategic initiatives with significant program impact; using data and analysis to ensure strategic alignment while developing and implementing plans; proactively monitoring and managing daily operational activities involving patient care management; managing resources in clinical areas to ensure appropriate assignment and utilization; managing multidisciplinary ambulatory team(s); implementing emergency preparedness programs and ensuring the teams emergency preparedness and recovery plans are current and that staff are trained and know what is expected during and after an emergency; and leading project teams, initiatives and monitoring implementation and delivery on objectives.Manages improvements to patient-centered operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives. Minimum Qualifications: Minimum two (2) years of experience in a leadership role with or without direct reports.Minimum two (2) years of customer or member/patient service experience.Bachelors degree in a business, nursing, health care, or directly related field AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field OR Minimum six (6) years of experience in business operations, clinical health care, or a directly related field.Registered Nurse License (California) required at hire Basic Life Support required at hire

Kaiser Permanente San Diego Medical Center

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RN Case Manager

Nurse Manager, OBGYN

Orthopedic Nurse Manager

Kaiser Permanente Southern California

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Inland Valley Medical Center

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$66-92/hr