Emergency Department RN Case Manager
Chicago, IL
American Traveler
3x12 hrs, Days

Assignment Overview

• Shift: Days, 3x12hrs
• Hours: 36 hrs/wk
• Start Date: May 11, 2026
• Length: 13 weeks
• Openings: 1

Description

American Traveler is hiring an experienced RN Case Manager for an ED-based Case Management position in Chicago, IL, requiring 3 years of acute care case management experience and an active IL RN license.

Details

• Work is primarily in the Emergency Department (ED) of a 205-bed community hospital with a Level II NICU and no trauma designation
• ED has 35 beds serving an underserved population including adults, geriatrics, and occasional pediatric patients with complex social needs such as housing instability and low-income circumstances
• Common presentations include complex social determinants of health cases; patients frequently utilize the ED as urgent care
• Caseload is approximately 20 patients
• Primary assignment is the ED with possible float to inpatient units to cover call-outs
• EMR: Epic; Careport used for referrals
• 12-hour day shifts, 0700–1900, 36 hours per week
• Every 3rd weekend rotation required
• No on-call requirements
• Self-scheduling with manager review and approval; schedule made in 3-month increments

Requirements

• Active IL RN license required
• ASN or higher accepted
• Minimum 3 years of acute care case management experience required, with most recent experience within the last year
• Strong assessment, critical thinking, and interpersonal skills required
• Must be a collaborative team player comfortable navigating insurance plans and locating community resources
• ED RN experience preferred but not required
• ED Case Management experience not required; training will be provided on-site
• Epic EMR experience
• Minimum 1 professional reference from a Supervisor, Manager, Director, or Charge RN dated within the last year
• Candidate DOB and last 4 of SSN required for consideration

Additional Information

• Responsibilities include working with a multidisciplinary team, navigating insurance plans, connecting patients with community resources, and supporting facility initiatives
• Solo ED RN Case Manager role; inpatient case managers, a CM assistant, and 24/7 hospitalists are available for support
• Orientation includes new employee orientation (NEO) plus 3 shifts of department-specific orientation, with 1–2 additional shifts available if needed
• Current focus includes connecting patients who use the ED as urgent care with appropriate community resources and programs
• Scrubs must be eggplant-colored or business casual attire; a white lab coat is required
• Free parking available on-site
• Holiday coverage required for approximately 2 holidays during the contract
• First-time travelers are welcome to apply
• Local candidates are accepted at the same rate; no radius restrictions
• Former employees of Advocate Health or any of its subsidiaries must have been separated for at least 12 months to be eligible