RN Acute Care Case Manager
Mission Viejo, CA
HonorVet Technologies
5x8 hrs, Days
Referral Bonus

Unit Overview

• Department: Case Management

• Unit Type: Acute Care Case Management

• Facility Type: Acute Care Hospital

• Documentation System: Epic (HARD STOP)

• Average Caseload: Up to 25 patients

• Patient Population:

  • Adults

  • Geriatrics

  • (May include adolescent patients depending on unit needs)

Schedule & Staffing

• Shift: Day shift (8-hour shifts typical)

• Schedule: Varies based on unit needs

• Schedule issued in 4-week blocks

• Weekend Coverage: Rotational (required)

• Call Required: Yes

• Floating Required: Yes

• Staffing Ratio: 1 Case Manager : up to 25 patients

Experience Requirements (HARD STOPS)

• Minimum 2 years of Acute Care Case Management experience REQUIRED

• Must have experience performing Care Coordination and Discharge Planning

• Travel experience REQUIRED (first-time travelers NOT accepted)

• Epic experience REQUIRED (HARD STOP)

Role Scope (IMPORTANT)

• Case Managers DO NOT perform Utilization Review

• This role is focused on:

  • Care coordination

  • Discharge planning

  • Patient and family support

Required Certifications

• BLS Certification

Required Core Responsibilities

• Assess patients and develop individualized discharge plans

• Perform care coordination across the continuum

• Organize and participate in family meetings

• Collaborate in development of treatment plans

• Arrange post-acute services independently, including:

  • DME

  • SNF placement

  • Ambulance transportation

• Coordinate with:

  • Physicians

  • Nursing staff

  • Social services

  • External providers and payors

• Maintain accurate, timely documentation in Epic

• Ensure compliance with HIPAA and regulatory standards

Required Knowledge & Skills

• Acute care hospital case management workflows

• Experience with HMOs, IPAs, and managed care plans

• Discharge planning for complex social situations, including:

  • Homelessness

  • Mental health history or crisis

  • Substance abuse treatment options

  • Adoption / foster care processes

  • Advance directives & POLST

  • Protective services processes

• Strong communication and organizational skills

• Ability to manage a high-volume caseload independently

Preferred Experience

• Community hospital experience

• Familiarity with regulatory standards (CMS, Joint Commission, HIPAA)

Interdisciplinary Support

• Nursing

• Pharmacy

• Physical Therapy

• Radiology

• Respiratory Therapy

• Social Services

• Transportation

• Rapid Response Teams

• Interpretation Services

Orientation & Onboarding

• Orientation: 40 hours

Scrubs

• Turquoise