Registered Nurse (RN) - Manager, Virtual Care
Wilson Tower
Johnson City, NY
5x8 hrs

United Health Services is seeking an experienced and visionary Nurse Manager, Virtual Nursing Program to lead an innovative care delivery model at Wilson Medical Center. Based in our on-site Virtual Nursing Hub, this leadership role is responsible for overseeing a team of Virtual Nurses who partner with bedside staff across inpatient units to support and enhance the overall patient experience. The Nurse Manager will provide operational, clinical, and professional leadership for this growing program while fostering a culture of excellence, collaboration, and patient-centered care. This role is ideal for a dynamic nurse leader who is passionate about leveraging technology to enhance the patient experience and support frontline caregivers. The Virtual Nursing Program creates more meaningful one-on-one interactions with patients while helping bedside nurses focus on direct clinical care. The Nurse Manager will be instrumental in shaping the future of the program, mentoring staff, driving quality outcomes, and building strong partnerships across the organization. Success in this role requires strong communication skills, clinical expertise, and an engaging leadership style that inspires both patients and team members in a technology-enabled care environment.

Education/Experience

Minimum Required:

• Bachelor degree in Nursing
• Three (3) years of progressively responsible, relevant clinical experience

Preferred:

• Previous supervisory experience
• Master’s degree in Nursing or related field

License/Certification

Minimum Required:

• Current New York State Registered Nurse License

Preferred:

• Professional certification in a related nursing specialty (Nursing Administration and/or clinical practice area)

Work Environment

• Work is performed in an office environment and patient care areas which require working in proximity to other employees and patients. Rooms are air conditioned and heated.
• Frequent walking, standing, bending and lifting.
• Fast paced environment with frequent interruptions.
• PPE (Eyewear, Masks, Face shields, Shoe covers, and Gloves) as required by UHS Hospitals Infection Control policies.
• Employees are required to have reasonable access to transportation to meet work requirements made in the ordinary course of business in a timely and efficient manner.

Age of Patients Served

• All Age Groups

HIPAA Roles-Based Access to Patient Information

• Clinical – Access to patient information that is not restricted (an example of restricted information is ARU) – Level 3