Registered Nurse (RN) - Director Med Surg
Abrazo Arrowhead Hospital
Glendale, AZ

Position Summary 

Department administrator. Establishes and enforces policies, procedures, standards and objectives. Directs and supervises staff as well as workflow. Position has budgetary or fiscal accountability. Responsible 24 hours a day for the ongoing effective operation of the assigned Nursing department by exerting a leadership role which supports the hospital’s mission, vision, goals and objectives, while focusing on the patients, physicians, employees, volunteers and the community as customers. Ongoing accountability for the continuous assessment, improvement, coordination and integration of the department services and standards of care into the hospital’s primary function. Position is responsible for approving timekeeping, employee evaluation, meeting applicable regulatory standards, approving supply orders and department strategic planning. 

• FINANCE 
  • Responsible for Budget preparation and adherence based on volume  
  • Responsible for Supply Chain Management for Department needs  
  • Monitor productivity/cost per unit of service on a regular basis to meet established budgetary guidelines.  
  • As necessary establish and implement action plans when variances occur  
  • Plans work assignments and resource allocation with full consideration of timeliness and financial impact  
• GROWTH 
  • Support organization strategies to increase volumes  
  • Mentors and develops staff 
• PEOPLE  
  • Complete timely 30 day stay interviews and 90 days and annual evaluations  
  • Hires, terminates, trains, evaluates performance and supervises staff to provide professional, courteous and timely services  
  • Review turnover trends and develop action plans to address unanticipated variances  
  • Promotes employee engagement thru staff participation in department operations and activities as measured thru employee engagement tools  
  • Appropriately manages staff to ensure compliance with applicable standards, adheres to organization's policies and procedures, including standards of behavior and safety guidelines 
  • Enhances communication between various levels of staff, departments and customers to promote a caring and respectful work environment  
  • Provides direction and delegation in a positive, professional manner and ensures follow-through  
  • Cultivates and promotes staff expertise and knowledge relevant to the needs of the specific environment. 
  • Assists with the formation, implementation, and maintenance of policies and procedures, job descriptions, and competencies 
  • Performs the necessary edits for Kronos time management system and payroll  
  • Develops, reviews and updates policies and procedures, standards of care relevant to the department 
• QUALITY  
  • Maintains and monitors JCAHO and other regulatory requirements  
  • Gathers and reports quality indicators generated by department activity  
  • Support organization strategies to meet core measure goals  
  • Develops and implements action plans to improve patient experience  
• SERVICE  
  • Engage physicians to promote physician's relations as measured by physician satisfaction survey 
  • Assists and/or promotes positive patient experience thru various stages of care as measured by patient satisfaction survey  
  • Develops and implements actions plans to improve the overall patient satisfaction scores  
  • Promotes excellence in patient experience  
  • Interacts effectively and efficiently with management and staff to ensure issues are resolved in a timely manner  
  • Assures proper function, maintenance and repair of all instrumentation and equipment, including repair records, service contracts, and preventive maintenance schedules  
  • Serves as hospital representative on medical staff committees.  
• COMMUNITY 
  • Participates in organization sponsored events 
• Other related job tasks or responsibilities as assigned

• Special Skills 
  • Must be able to utilize independent decision-making skills in a wide variety of situations. Requires a high degree of accuracy in the performance of varied responsibilities.  
  • Personal computer skills required.  
  • Frequent contact with employees, physicians, customers, community 
  • individuals and volunteers.  
  • Must be self-motivated to complete work in a timely manner to meet deadlines.  
  • Computer skills required. 
• Minimum Requirements 
  • Education:  
    • Bachelor's Degree in Nursing, Business Administration, Management or related field, or equivalent minimum experience requirements. 
    • For Wound Care: Training in wound care and hyperbaric therapy from a nationally recognized provider. 
  • Experience: Five years experience in nursing management in a hospital setting with three years supervisory experience required. 
  • Licensure/Certifications: Current Arizona Registered Nurse License. 
• Preferred Requirements 
  • Education: MSN 
  • Licensure/Certifications: For Wound Care – WOCN 

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