Case Manager
Springfield, MA
American Traveler
5x8 hrs, Days

Assignment Overview

• Shift: Days, 5x8hrs
• Hours: 40 hrs/wk
• Start Date: Nov 2, 2026
• Length: 13 weeks
• Openings: 4

Description

American Traveler is hiring an RN or Social Worker Case Manager for a long-term discharge planning role covering ER, ICU, and Med Surg units.

Details

• Case Management department providing discharge planning coverage for ER, ICU, and Med Surg units
• Does not include Utilization Management duties
• 1st shift schedule, 8:00am-4:30pm, 5x8s totaling 40 hrs/week
• Weekend coverage required every fourth weekend
• No on-call responsibilities

Requirements

• Active MA RN license required, or Social Worker background accepted
• 3+ years of hospital Case Manager experience preferred
• Case Management Certification preferred but not required

Additional Information

• Ensures quality patient-centered care through daily case review and recommendations on length of stay and quality of care
• Collaborates with the healthcare team, patients, and families to assess, facilitate, and coordinate care across the continuum
• Provides post-acute hospital care planning and discharge facilitation, involving patients and families in the process
• Monitors discharge plans for variance and revises as needed to align with medical management initiatives
• Provides financial and regulatory information to patients and families regarding reimbursement sources
• Follows state and federal guidelines regarding patient rights in post-acute planning
• Serves as a clinical resource to the healthcare team and continues developing clinical knowledge
• Collaborates with community case managers and healthcare advisors for safe care continuity
• Conducts assessments and implements interventions for patients at risk of readmission
• Actively participates in daily interdisciplinary unit progression rounds focusing on GMLOS