Supervisor Registered Nurse (RN) - ED - Emergency Department
Westover Hills Baptist Hospital
San Antonio, TX
3x12 hrs
Sign-On Bonus

Up to $15,000 Sign-On bonus based on experience 

Summary
This position is part of the departmental leadership team that provides clinical supervision on a shift basis including: coordination and assignment of patient care; functions as a unit patient flow coordinator, facilitating admissions, discharges and transfers; coordinates unit staffing for next shift with the Director/Clinical Manager, Coordinator and/or House Officer; serves as a clinical and leadership resource and role model for the staff; provides supervisory input into department staff evaluations and performance reviews. Completes established competencies for the position within designated introductory period. Other related duties as assigned.

ESSENTIAL / PRIMARY DUTIES 

General Management:
 Supports established goals and objectives that support overall strategic plans of the facility/Baptist Health System
 Monitors the annual department operating and capital budgets
 Supervises daily operations of assigned department/s
 Supervises performance of staff
 Demonstrates objectivity in decision making, utilizing facts to support decisions
 Supports the mission statement, policies and procedures of the Baptist Health System
 Participates in eliminating boundaries to achieve integrated, efficient and quality service
 Achieves ongoing compliance with all regulatory agencies
 Serves as a resource to employees and customers as demonstrated by visibility and knowledge of issues
 Demonstrates flexibility in response to change
 Anticipates and responds to problems and risks
 Communicates effectively with all levels in the organization and with internal and external customers

People Management:
 Assists in selection of personnel for hire and promotion; takes appropriate actions regarding 
counseling, disciplinary actions, demotion and termination
 Supervises, supports and coaches direct reports
 Responds proactively to employee needs and concerns
 Assists with development of “experts” and “expertise” throughout the department and seeks employee input
 Facilitates consensus among divergent groups
 Minimizes staff turnover
 Conveys employees’ strengths and accomplishments
 Assists in evaluating assigned staff performance and competency, providing direct feedback
 Supports competency plans 

Department/Business Unit Management:
 Coordinates and directs the patient care operations of the unit on a shift basis. Provides clinical 
supervision of patient care and assures the consistent implementation of quality, patient safety and 
regulatory standards and requirements.
 Functions as the unit patient flow coordinator, facilitating discharges, admissions and transfers. This includes assuming a direct patient assignment as needed to prevent patients holding in other departments. Expedites proactive and anticipatory triaging of patients to include active communication with House Officer/Bed Control/Admitting and transferring departments (including assuring timely computer entry of transaction by staff).
 Assesses staff competencies, workload and skill requirements to make optimal patient care assignments and coordinates staffing for the current and next shift with departmental/hospital 
leaders. Provides supervisory input into departmental staff evaluations and performance reviews.
 Promotes positive working relationships within the unit and between departments and with all customers, recognizing that effective interaction with the interdisciplinary team is necessary for optimal patient care. Maintains clear communication with the unit Coordinator/Manager/Director regarding unit needs and or incidents. Initiates service recovery and immediate solutions as needed.
 Role models professional growth and development through participation in inservices/educational programs and reviews current literature. 
 Participates in ongoing shared governance activities and provides leadership for the implementation of initiatives recommended by the councils, including performance improvement activities.
 Contributes to planning the unit budget and directs shift activity to assure compliance with budgetary guidelines (cost / unit of service or hours per patient day productivity standards).
 Role models RN direct care responsibilities, including planning, providing and documenting individual goal directed patient /family focused nursing care using evidence-based practices. Practice autonomously, consistent with practice standards and research-based policies and procedures.
 Assures department commitment to Performance Improvements and leads by example
 Serves as a role model for service excellence and commits to Studer Principles and “must haves”
 Utilizes resources efficiently and effectively
 Maintains safe environment
 Addresses patient population-specific needs
 Participates in Performance Improvement activities

Education:

MINIMUM EDUCATION: Graduate of accredited school of nursing
PREFERRED EDUCATION: Bachelors or Masters Degree in Nursing or advanced degree in a related field

Experience:

MINIMUM EXPERIENCE: 1 year in an equivalent unit
PREFERRED EXPERIENCE: 4 years in an equivalent unit

Certifications:

REQUIRED CERTIFICATIONS/LICENSURE: Possession of current Texas State License for Registered Nurse
PREFERRED CERTIFICATIONS/LICENSURE: National Specialty Certification 
REQUIRED COURSES/ COMPLETIONS (e.g., CPR):
 Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have 
AHA Healthcare Provider BLS within 60 days of hire.
 ACLS/TNCC, PALS, NRP, S.T.A.B.L.E., Fetal Monitoring, and Non-Violent Crisis Intervention are required 
depending on department hired. *See applicable STAFF RN job description for requirements and grace periods.
 ENPC preferred in the Emergency Department.

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