Case Management RN
Boston, MA
American Traveler
5x8 hrs, Days

Assignment Overview

• Shift: Days, 5x8hrs
• Hours: 40 hrs/wk
• Start Date: Nov 30, 2026
• Length: 13 weeks
• Openings: 1

Description

American Traveler is hiring an ambulatory RN Case Manager for a Population Health/Complex Care Management program, requiring MA RN licensure and at least two years of care management experience with high-risk patient populations.

Details

• Ambulatory RN Case Manager role within a Population Health Department's Complex Care Management ACO program
• Provides non-hands-on clinical care management via telephonic and in-person engagement
• Manages an active panel of high-risk Medicaid patients, addressing barriers to care and preventing avoidable ED visits and hospitalizations
• Requires flexibility to conduct home visits and provide onsite coverage at multiple primary care practices
• Schedule is Monday through Friday, 8-hour shifts typically between 8:30am and 5pm
• No weekends, holidays, or on-call requirements
• Some remote work opportunity available
• Uses Jiva care management platform and may need to navigate multiple EMR systems, including different versions of Epic (Emerge, Ochin, etc)

Requirements

• Active MA RN license required
• Minimum two years of clinical experience with care management experience required
• Experience working with vulnerable patient populations preferred
• Experience in home care or clinic settings preferred
• Motivational interviewing skills preferred
• Clinical experience with patients who have multiple complex health issues preferred
• CCM or related certification preferred
• Strong technical proficiency and ability to adapt quickly to different documentation systems and workflows required

Additional Information

• Responsibilities include chronic disease education, medication reconciliation, post-discharge assessments, and comprehensive intake assessments
• Coordinates medical, behavioral health, primary care, and specialty services for patients
• Initial assignment covers existing RN vacancies, with potential transition across ambulatory care management teams to cover multiple consecutive maternity leaves
• Must be adaptable and comfortable working across multiple practice settings while maintaining continuity of patient care
• Must reside within a 50-mile radius of the facility
• Local candidates accepted